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      Where is my order?

      1. Allow 5-30 mins for payment processing. Check back to track your order.

      2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

      3. We’ll email you when it’s on its way—check inbox/spam!

      Other Questions?

      Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

      Want to cancel, modify, or return your order?

      • 1. Tap here to find your order first.
      • 2. Based on your order status, you can:
      • - View Design Details & History
      • - Upgrade Express Shipping (if order is eligible)
      • - Change Products
      • - Cancel or Refund (unshipped)
      • - Return & Exchange (delivered)
      • - Confirm Received to Review
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    PRIVACY POLICY

    PRIVACY POLICY

    Our tough security and privacy policy keeps your trusted information safe and private. Information can only be accessed by staff to assist you, access is only available to third parties if you have given written permission or is to assist in criminal investigations. myfaceboxer.com is the sole owner of information collected on this site and we guarantee that we will not sell, share, or rent your information to any outside parties.

    COLLECTING INFORMATION

    By using myfaceboxer.com, you authorize us to collect, store and use your personal information to
    . Process your orders;
    . Process your membership registration;
    . Assist you in a customer service enquiries;
    . Send you promotional material;
    . Identify you on our forums;
    . Assist in calculating commissions for; affiliate, dropship, wholesale or review programs;

    . Verify your identity with our payment partners.

    WHAT INFORMATION DO WE COLLECT AND STORE?

    Registered email/ password /nickname/ IP address/ the date and time/ browser and operating system/ the URL you requested/ your email / your shipping address and other information. Some examples of why we need this information include assisting in pre orders, delivery, payment verification, promotions and newsletters, statistics on website use to aid in improving our customer experience and offering the most popular products. To contact you about sales, special offers and new site features, unless you have elected not to receive promotional communications in connection with this website. If you no longer want to receive our newsletter, you can click the unsubscribe link.

    Note: No one other than yourself can access your password, including our staff.

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